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Have questions, feedback, or just want to chat? We're here to help and would love to hear from you.
Frequently Asked Questions
Find quick answers to common questions
How do I sign up as an insider?
To become an insider, click on the "Become an Insider" button on our homepage and follow the registration process. You'll need to use your college email to sign up and complete your profile to start accepting calls.
How are payments processed?
We use secure payment processing through Stripe. Payments are held in escrow until after the session is completed to ensure both parties are satisfied with the experience.
What if I need to cancel a session?
You can cancel or reschedule a session up to 24 hours before the scheduled time at no cost. Cancellations within 24 hours may be subject to a fee. Please refer to our cancellation policy for more details.
Is my personal information secure?
Yes, we take data security and privacy very seriously. We use industry-standard encryption and security practices to protect your personal information. You can read more in our Privacy Policy.